Official product information
Contact SodaPeak
For SodaPeak orders, tracking and refunds, call +1 (302) 200-3480. For website questions, email [email protected] (Mon–Fri, 9:00 am–5:00 pm ET); it cannot see orders. Office: 26 Broadway, Suite 1108, New York, NY 10004. Returns: 419 Park Avenue South, Floor 7, New York, NY 10016.
Contact details
Orders and refunds
Phone: +1 (302) 200-3480
BuyGoods order desk.
Website questions
Email: [email protected]
Mon–Fri, 9:00 am–5:00 pm ET. Cannot see orders.
Office
26 Broadway, Suite 1108, New York, NY 10004, USA
Returns
419 Park Avenue South, Floor 7, New York, NY 10016, USA
Full name, email and order ID inside.
Which contact to use
| I want to… | Use |
|---|---|
| Order | +1 (302) 200-3480 |
| Track | +1 (302) 200-3480 |
| Change or cancel | +1 (302) 200-3480 |
| Refund | +1 (302) 200-3480 |
| Return bottles | 419 Park Avenue South, Floor 7, New York, NY 10016 |
| Report a site error | [email protected] |
| Press or privacy | [email protected] |
Before you call
- Order ID from your email.
- The email you ordered with.
- Purchase date.
- Lot code from the base, for bottle questions.
Mail returns only to 419 Park Avenue South, Floor 7, New York, NY 10016, not the office.
Common reasons people get in touch
Where is my order?
Call with your order ID.
I want a refund
Call with your order ID.
Broken seal
Do not use; call the desk.
A fact looks wrong
Email [email protected].
Contact: questions
More answers on the full FAQ page.
How do I contact SodaPeak support?
Call +1 (302) 200-3480 for orders and refunds. The website email, [email protected], cannot see orders.
Where do I send a return?
419 Park Avenue South, Floor 7, New York, NY 10016. Include full name, email and order ID.
Who pays return shipping?
The buyer. Use a tracked service.
How long does a refund take?
3–5 business days after the return is credited, then 5–10 days on your card.
Ready to try SodaPeak?
Pick a pack and see the price at checkout. The money-back guarantee is as printed on the marketplace listing. Questions first? Call the order desk at +1 (302) 200-3480.
Sold through a U.S. shop for SodaPeak. This site is not the manufacturer and earns when you buy.