Official product information
SodaPeak Refund Policy
SodaPeak refunds follow the guarantee printed on the listing. Ring the order desk listed in the footer and quote your order ID, mail the bottles with tracking to 419 Park Avenue South, Floor 7, New York, NY 10016, and the refund is issued 3–5 business days after credit.
Refund policy summary
| Policy point | Detail |
|---|---|
| Window | As printed on the marketplace listing |
| Start a claim | Call the order desk |
| Return address | 419 Park Avenue South, Floor 7, New York, NY 10016 |
| Include | Full name, email, order ID |
| Return shipping | Buyer pays; use tracking |
| Refund issued | 3–5 business days after credit |
| Shows on card | A further 5–10 days |
How to return an order
Call the order desk
Phone the order desk with your order ID. Ask for the guarantee window printed on your listing.
Pack the bottles
Add a note with your full name, email and order ID.
Ship with tracking
Mail it to 419 Park Avenue South, Floor 7, New York, NY 10016. You pay postage.
Wait for the credit
The refund is issued 3–5 business days after the return is credited.
See it on your card
Allow another 5–10 days.
Changes and cancellations
Call the order desk as soon as you can. Once an order ships, it usually has to be returned instead.
| Situation | Best step |
|---|---|
| Wrong pack | Call before it ships |
| Duplicate order | Call with both order IDs |
| Unknown charge | Call before disputing with your bank |
Our role
Sodeapeak is an information site run by a U.S. shop for SodaPeak. Orders and refunds are handled by the BuyGoods order desk.
Refunds: questions
More answers on the full FAQ page.
How does the guarantee work?
The money-back guarantee is as printed on the marketplace listing; the number of days is not published here. Ring the order desk listed in the footer and quote your order ID.
Where do I send a return?
419 Park Avenue South, Floor 7, New York, NY 10016. Include full name, email and order ID.
Who pays return shipping?
The buyer. Use a tracked service.
How long does a refund take?
3–5 business days after the return is credited, then 5–10 days on your card.
How do I contact SodaPeak support?
For an order you have already placed, or a refund, call the order desk listed in the footer. The website email cannot see orders.
Ready to try SodaPeak?
Pick a pack and see the price at checkout. The money-back guarantee is as printed on the marketplace listing. Questions first? The order desk is listed in the footer.
Sold through a U.S. shop for SodaPeak. This site is not the manufacturer and earns when you buy.